We stand behind our service 100%. If you are not satisfied within 30 days of purchase, we will issue a full refund — no questions asked.
Refund requests must be submitted within 30 days of your initial purchase date. This applies to first-time subscriptions only. Renewals are not eligible for refunds.
To request a refund, open a support ticket through our portal at portal.rapidrescorehosting.com/supporttickets.php. Include your account email and reason for the refund. We will process your request within 3–5 business days.
Approved refunds are returned to your original payment method. Processing time depends on your bank or payment provider (typically 5–10 business days).
Domain name registrations are non-refundable as they are purchased from third-party registrars on your behalf. This is standard industry practice.
Refunds may be denied in cases of policy violations, abuse, or fraudulent activity. We reserve the right to decline refund requests that do not meet our eligibility criteria.
Annual plan refunds are prorated based on unused months if requested after the 30-day window. Contact support for details.