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Support Center

We're here to help — 7 days a week. Browse the FAQ or get in touch with our expert team.

Get In Touch

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Open a Support Ticket

Submit a ticket through our support portal. Tickets answered within 4 hours.

Open Ticket →
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Email Support

Email us at support@rapidrescore.com — we reply within 24 hours.

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Setup Guide

New? Follow our step-by-step guide to get your website live in under 60 minutes.

Read Guide →

⏰ Support Hours

Monday – Sunday: 9:00 AM – 6:00 PM EST

Available 7 days a week — including holidays.

Frequently Asked Questions

How long does it take to set up my website?

Most clients have their website live within 60 minutes of signing up. Our setup guide walks you through every step.

Can I use my own domain name?

Yes! You can register a new domain or connect a domain you already own from GoDaddy, Namecheap, or Google Domains. Our setup guide explains exactly how.

Is my website mobile-responsive?

Yes, every theme is fully mobile-responsive and works perfectly on phones, tablets, and desktops. You don't need to do anything — it works automatically.

What payment methods can my customers use?

Your website supports PayPal, Stripe, and all major credit/debit cards. Payments are processed securely and deposited directly to your account.

What happens after the 30-day refund period?

Your subscription continues monthly or annually depending on your plan. You can cancel at any time from your client dashboard with no penalty.

Can I switch themes after I launch?

Yes! You can switch themes at any time from your dashboard with a single click. Your content is preserved when switching themes.

How do online payments work on my website?

Your website connects directly to payment gateways like PayPal and Stripe. When a client clicks Order Now, they go to your secure checkout which processes payment instantly.

Do you offer one-on-one setup assistance?

Yes! Open a support ticket and our team will walk you through the entire setup process at no extra charge.

Still Have Questions?

Our support team is available 7 days a week. We're happy to help every step of the way.

Open a Support Ticket → View Setup Guide